From 16 industries, 156 brands, and 25,610 brand responses -Dr. Soliman Fakeeh Hospital Jeddah, Riyadh, and Madinah are incredibly proud to announce that our hospitals have been ranked as the Number 1 Brand in Private Healthcare and the 11th NPS Brand among all industries in the Kingdom.
NPS is a globally recognized metric that shows the trust and love for a brand as well as how likely customers will recommend it to others.
The most accepted statistic for tracking customer loyalty is NPS (Net Promoter Score), which enables firms to understand what works for their audience and what they can do to do better. A high NPS score indicates that our patients are highly satisfied with the experience, which helps us live our core purpose of helping others and healing lives